We're here to help. Reach out with questions about your account, your recovery programs, or anything else.
We typically respond within 1–2 business days. Include "URGENT" in your subject for time-sensitive matters.
Open the SmartRelief app, tap "Forgot password" on the login screen, and follow the instructions sent to your email.
You can cancel anytime from your account settings inside the app. Your access continues until the end of the current billing period. Email us if you need help.
You can switch conditions or restart your program from the app settings at any time. If something feels physically wrong, stop and consult a healthcare provider.
SmartRelief is a general wellness platform, not a post-surgical rehab tool. Please consult your surgeon or physiotherapist before starting any guided exercise program after surgery.
Yes — SmartRelief is accessible globally. The app is available in English and pricing is shown in USD.
For medical emergencies, please contact your local emergency services. SmartRelief is not a crisis or emergency service.